Client Support Portals

We have two exclusive portals for clients with active projects or a valid support contract. You will find all the information regarding support cases and implementation projects in an organized, easy-to-understand manner.

Pangea offers an exclusive website for clients with a specialized self-service platform

to easily solve your inquiries and improve your experience.

At Pangea, we strive to ensure transparency and trust by offering our clients visibility across your projects
through this exclusive resource. *

Login to services portal
Access all the information and support you need

* This private Portal is only available to Pangea clients with active projects or a valid support contract.

What does Pangea’s service offer?

Our service support portal is a powerful self-service channel that facilitates problem resolution relying on Pangea’s team of specialists. You can view active and closed cases, articles, and precise historical data of your support usage.

Benefits

Case Management:

submit support cases, check active case progress and closed ones.

Knowledge Articles:

find relevant information before needing to open a support ticket.

Graphics:

visualize statistic graphics with estimated and actual project hours

Access all the information and support you need 3

This private Portal is only available to Pangea clients with active projects or a valid support contract.

All the tools at your fingertips

The Projects Portal is an exclusive area for our clients to visualize the pending proposals to be approved, tasks, and the follow-up of active projects.

Our clients can also check in real-time the progress and status of their projects with delivery dates through the
Dynamics 365 Portal.

Login to Projects portal

What does Pangea’s service offer?

Our service support portal is a powerful self-service channel that facilitates problem resolution relying on Pangea’s
team of specialists. You can view active and closed cases, articles, and precise historical data of your support usage.

Benefits

Proposals:

visualize in detail the status of approved proposals and the ones in progress.

Projects:

check the status of your active projects and the resource allocations.

Percentages:

see the percentage of the progress, total hours, and finished projects.

Graphics:

visualize statistic graphics with estimated and actual project hours.

Resources

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Aug 03, 2021

5 Reasons Why Companies Prefer Microsoft Dynamics 365 as Their ERP Solution

Investing in an ERP solution is a critical decision for SMBs and enterprises. Selecting the right solution is critical to guarantee the achievements of short and long-term objectives.

Dynamics 365 Digital Transformation

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May 18, 2021

How to Use Batch Jobs to Automate Tasks in Microsoft Dynamics 365 Finance

Many processes performed in Microsoft Dynamics 365 Finance, such as creating invoices, mailing them or printing them, processing reports, and scheduling maintenance, can considerably affect the performance of a machine, or a server, preventing the users from working in priority tasks.

Dynamics 365 Finance

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Feb 12, 2021

How to Launch Improved Bank Reconciliation Process

The advanced bank reconciliation process in Microsoft Dynamics 365 Finance is an easy feature that allows us to import electronic bank statements and make an automatic reconciliation with bank transactions.

Dynamics 365 Finance

See more blogs
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Nov 17, 2021

DRAFT DRAFT

The release Wave 1 2020 is finally here! Microsoft Dynamics 365 Finance and Supply Chain Management comes with the newest features to enhance automation, predictive analytics, core capabilities, and more. In this blog, I want to highlight ten critical upcoming features for Dynamics 365 Finance and Supply Chain Management that will improve the solution and […]

Dynamics 365 Release wave

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Aug 04, 2021

Microsoft Dynamics 365 Release Wave 2 2021: Top Highlights per Solution

Here we summarize some of the most important 2021 Release Wave 2 features per solution for Microsoft Dynamics 365 and the Microsoft Power Platform.

Dynamics 365 Release wave

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May 20, 2021

Evolving and Anticipating Your Digital Transformation Needs

Your trust in us moving forward has emboldened the Pangea team to work tirelessly to maintain that trust as your Dynamics 365 consultants.

Dynamics 365 Clients

See more news
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The 2022 release wave 2 for Supply Chain Management

Dynamics 365 Release wave Supply Chain Management

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Learn the Basics of Dynamics 365 Customer Service App

Dynamics 365 Customer Service

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Embed PowerApps in Dynamics 365 Finance and Operations

Dynamics 365 Finance and Operations

See more videos
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Sep 06, 2021

Maximize Business Efficiency with Dynamics 365 Finance

Our Managing Partner, Santiago Morales, shows you how to deliver empowered results and maximize efficiency with Microsoft Dynamics 365 Finance, taking the lead in a competitive curve.

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Sep 06, 2021

How Can Automation Improve Customer Service?

Our Client Success Director, Johny Aguilar, will teach you how to leverage Dynamics 365 Customer Service to improve customer experience, agent efficiency, and customer-centric strategies.

See more webinars

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